Last Updated: 12th December 2024
VidInfra LLC (“VidInfra,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your personal information, and outlines your rights with respect to your data.
1. Scope of This Policy
This Privacy Policy applies to all personal information collected through:
- Our website (https:)
- VidInfra applications and services (collectively, “Services”)
- Any communications or interactions with us, including support requests or marketing inquiries.
By using our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
You may voluntarily provide personal information, including but not limited to:
- Account Information: Name, email address, phone number, username, and password when you register for our Services.
- Payment Information: Billing details, credit/debit card information, and transaction history when you subscribe to paid features of our Services.
- Support and Feedback: Information shared when you contact customer support or submit feedback.
B. Automatically Collected Information
When you interact with our Services, we may collect certain information automatically, such as:
- Device Information: Type of device, operating system, browser type, IP address, and device identifiers.
- Usage Data: Pages viewed, features accessed, session duration, and actions performed.
- Location Data: Approximate geographic location inferred from your IP address.
C. Third-Party Data
We may receive data from third-party integrations or partners if you use VidInfra with third-party services, such as content delivery networks (CDNs) or analytics tools.
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services.
- Process transactions and send related updates, including confirmations, invoices, and notices.
- Respond to your inquiries and provide customer support.
- Personalize your experience and provide relevant content or recommendations.
- Monitor and analyze trends, usage, and activities to enhance our Services.
- Ensure compliance with legal requirements and enforce our terms of service.
Marketing Communications
With your consent, we may send you newsletters, promotional materials, or other communications. You can opt-out of marketing emails at any time using the unsubscribe link in the email.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
A. With Service Providers
We share information with trusted third-party providers who perform functions on our behalf, such as:
- Payment processors (e.g., Stripe).
- Email and marketing service providers for our internal usecase.
B. For Legal or Compliance Reasons
We may disclose information as required by law or to:
- Comply with legal obligations or respond to valid legal requests.
- Protect and defend the rights or property of VidInfra.
- Prevent or investigate potential fraud or security incidents.
C. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
6. Cookies and Tracking Technologies
Our website and Services use cookies and similar technologies to enhance user experience, analyze usage patterns, and deliver personalized content.
- Types of Cookies:
- Essential Cookies: Necessary for the functioning of the website.
- Analytics Cookies: Collect information on how users interact with our Services.
- Advertising Cookies: Used to deliver relevant ads based on your interests.
You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.
7. Data Security
We take the protection of your information seriously and employ industry-standard security measures to safeguard it, including:
- Encryption of sensitive data during transmission and at rest.
- Regular vulnerability testing and monitoring.
- Access controls to limit employee access to sensitive data.
No security measure is foolproof, and we encourage you to take precautions to protect your own information.
8. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights concerning your personal information, including:
- Access: The right to request access to the information we hold about you.
- Correction: The right to request that we correct inaccurate or incomplete information.
- Deletion: The right to request the deletion of your data (subject to legal obligations).
- Portability: The right to request a copy of your data in a portable format.
- Opt-Out: The right to object to certain data processing activities, including marketing communications.
To exercise these rights, please contact us at [Your Contact Email].
9. Children’s Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Users
If you access our Services from outside [Your Country], note that your information may be processed in countries with different data protection laws than your jurisdiction. By using our Services, you consent to such processing.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy regularly.
12. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy, please contact us at:
VidInfra LLC
Addres: 30 N Gould St Ste R Sheridan, WY 82801
Email: contact@